Privacy Policy

1. Introduction

Welcome to Tuition1, an online teacher discovery and registration platform developed by Sprylon Private Limited. This Privacy Policy explains how personal information is collected, used, stored, and shared when you access our website and services.

By using Tuition1, you acknowledge the data practices described in this policy. Where consent is required by applicable law, we will seek it separately.

2. Information We Collect

When teachers register, we may collect their name, email address, mobile number, profile photograph, qualifications, teaching experience, subjects, skills, languages, preferred teaching modes, location, and expected tuition fees.

When students or parents contact teachers or submit enquiries, we may collect contact details and the information they voluntarily provide.

When visitors use our Contact Us form, we collect their name, email address, optional mobile number, enquiry category, and message.

For paid registrations, we may store payment references, order identifiers, transaction amounts, payment status, and plan information. Payment card details and UPI credentials are handled by the payment provider and are not required by Tuition1's registration form.

3. How We Use Your Information

We use collected information to process teacher registrations, review and manage teacher profiles, display approved teacher information, facilitate enquiries, provide customer support, and manage registration payments.

We may also use information to maintain platform security, investigate suspected misuse, improve our services, and comply with applicable legal obligations.

4. Public Teacher Profiles

Information submitted by teachers for their public profiles, such as their name, photograph, qualifications, experience, subjects, teaching preferences, location, and fees, may be displayed on Tuition1 after review and approval.

Teachers should provide only information they are comfortable making available to potential students and parents. Contact information may be shared through the platform's teacher enquiry or contact features as applicable.

5. Payments and Payment Providers

Paid teacher registrations may be processed using a third-party payment gateway such as Razorpay. Payment providers may collect and process payment information under their own privacy policies and security procedures.

Tuition1 may retain payment transaction identifiers and status information to activate registrations, resolve payment discrepancies, maintain records, and provide support.

6. Sharing of Information

We may share information with service providers that support website hosting, database storage, image storage, payment processing, and other operational functions, where necessary to provide our services.

Approved teacher profile information may be made available to website visitors. Information may also be disclosed where required by applicable law or a valid legal process.

We do not sell personal information to third parties for their independent marketing purposes.

7. Data Storage and Security

We use technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no internet-based service or electronic storage system can guarantee absolute security. Users should avoid sharing passwords, OTPs, complete payment card details, or other sensitive credentials through enquiry forms.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent misuse, and meet applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Requests

You may contact us to request correction or updating of your personal information, removal or deactivation of a teacher profile, or deletion of information where permitted by applicable law.

Certain records, including payment or transaction information, may need to be retained for legitimate business, dispute-resolution, or legal compliance purposes.

10. Cookies and Technical Information

Tuition1 may use cookies or similar browser technologies where needed for website functionality, security, and performance. We may also process limited technical information such as browser type, device information, and website usage data where such functionality is enabled.

11. Children's Privacy

Tuition1 may be used by parents and guardians seeking tuition services for children. Children should use enquiry and contact features with appropriate parent or guardian involvement. We do not intend to collect unnecessary personal information directly from children.

12. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices of independent third parties. Users should review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy when our services, data practices, or applicable requirements change. The updated version will be published on this page.

14. Contact Us

For privacy-related questions, corrections, or requests concerning your personal information, contact support@tuition1.in or call +91 9995753244.

Business: Sprylon Private Limited, Bizhaus, TC 2833/7, Pavithra Enclave, C Street, Jawahar Nagar, Kawdiar, Thiruvananthapuram, Kerala, India - 695003 , India.